Jammy Monkey

Released in September 2021, Jammy Monkey UK is an online casino that strives for the best loading speed and simplicity. Owned by Viral Interactive Limited, this platform excels in a few categories, topping that up with a top-notch licence.

In addition, the company also provides some Jammy Monkey sister casinos,

including Luck, MadSlots, and mFortune. Although there are pretty obvious similarities in terms of user interface, all platforms differ in the context of what they offer.

The casino is pretty straightforward visually. If you are a user who likes simplicity and finding what you need fast, this could be the perfect fit for you. If you are into complex animations and cool UI features, we also have more readily online casinos on our platform.

Platform Feasibility

Let’s begin by outlining a few aspects of this casino’s theme and design. At first glance, it seems like a pretty simple site, which is also the owner’s trademark when it comes to the other Jammy Monkey sister casinos.

The design of this online casino is minimalistic, with a few animations here and there. The combination of white and purple is pleasing to the eye and looks visually appealing together.

Other than the user interface, we also like online casinos that are fast, and this is no exception. In terms of loading speed and functionality, it’s a mixed experience. The pages are loading fast. However, some prompts are stuck, and you can’t click on them, making you either reload the page or redo the whole process over again.

Also, after using the live support option, the interface pop-up was stuck on our screen, and it wouldn’t disappear unless we refresh the webpage.

License & Security

In terms of licensing, Viral Interactive Limited does a great job. This casino features a UKGC licence, which is the safest one available.

We emphasize safe gambling and safe platforms. We always check that everything is in order with every casino available on our page. Fortunately, this company respects its gamblers and decides to use a licence that is pretty strict and advantageous for the users.

When it comes to security, one of the major aspects we cover in casinos is ensuring the SSL certificate is available. For this online casino, it is. No surprise, considering it’s using a high-standard licence.

User reviews

One of the most essential parts of our way of reviewing online casinos is also listening to what the users have to say. After our extensive research for this Jammy Monkey review, we can say that the experiences are, at the very least, controverted. Some users complain about the long withdrawal times, buggy features, and a few other issues.

We always make sure to test everything beforehand, and we can mention that some reviews reflect a few true aspects. For us, when logging into the account, a prompt that displays to continue without the newsletter wasn’t clickable and was working only after reloading the page.

Jammy Monkey Registration Process

If you read this Jammy Monkey review until this point, you may want to create an account for yourself. We always create our accounts as a normal user would as our standard procedure, so to make it a smoother experience for you, we’ll guide you through the steps:

1. Click on the ‘VISIT SITE’ button, it will automatically redirect you to the casino.
2. Provide your phone number, e-mail, and password. Use a valid phone number that you have access to, as you will have to enter a confirmation code.
3. Under password, you will see a “Privacy Policy, Terms & Conditions” redirect link that you have to tick. Make sure to click it and read it thoroughly before ticking that box.
4. You have to enter the confirmation code that will be sent to you on the phone number.
5. You must finish the KYC process to validate your documents before you can make a deposit and begin playing.

Congrats! You completed the Jammy Monkey login process. But what if you want to delete your account? While researching for this Jammy Monkey review, we tried to find relevant information in the Terms & Conditions section regarding closing your account.

However, to find out how to delete Jammy Monkey account, we contacted support to ask about this. So, if you want to close your account, all you have to do is contact the customer support team using the live chat feature, and it will be handled in a matter of minutes.

Promotions and Loyalty Scheme

In this ever-expanding market, it is crucial that some casinos stand out from the crowd with special promotions. We thoroughly analysed the Jammy Monkey bonus codes and created a dedicated page.

We also have to mention that there is no available VIP program or anything similar. There are a few extra promotions available for long-term users, but nothing is clear or stated on the Terms and Conditions page.

Jammy Monkey Payment Methods

When it comes to the payment system, the FAQ section does not cover it all. There is not enough information about the Jammy Monkey withdrawal time for specific wallets. On their platform, it is listed that it takes up to 7 business days for a withdrawal, but they don’t mention that different methods take less or longer.

SlotsCalendar Advice: For dormant player accounts (basically, if your account has real money balance and you didn’t access it for 12 months), the casino reserves the right to charge £3 as an administrative fee. Make sure to time your withdrawals and always grab out everything you have in your account rather than paying an “administrative fee”.

Jammy Monkey Games & Software Providers

When we talk about the available games, we are talking about variety. There are well-known providers like Pragmatic Play, Play’nGo, and Skynot, as well as 11 more.

Slots

They cover the most popular slots available, featuring them on a special page. All the Jammy Monkey slots are genuine and entertaining. Some of them are Big Bass Bonanza, Sun of Fortune, Nine To Five, and many more. You will also find the Live RTP section, which displays the hourly hottest and coldest games based on player winnings.

Bingo

If you like casinos that offer bingo games, this casino has you covered. They offer 12 different bingo games, which you can find in the section with the same name. Many bingo versions are available, with cool progressive jackpots and low ticket prices.

Jammy Monkey Responsible Gambling Policy

Our Jammy Monkey review would not be complete without our expert’s recommendation of responsible gambling. Our team of professionals always check if the casinos offer all the necessary information for a user who is in search of help.

When it comes to the Jammy Monkey responsible gambling section, they do a pretty good job of linking some of the well-known sites that come in to help with this policy. Among them, Gamcare, Gam-anon, and BeGambleAware are also sites that we recommend for safer gambling.

In terms of safer gambling tools, you have available features like limits, timeouts, and self-exclusion.

SlotsCalendar Advice: Our experts at SlotsCalendar will always recommend safe gambling. If you notice signs of gambling addiction, we recommend that you self-exclude. You can choose from 6 months up to 5 years. If you’d like a shorter period of time, the timeout is the perfect option.

Another important feature of this online casino is the reality check. Each hour, you will receive a prompt that displays how much you spent and the options to log out. They receive a bonus point from us for implementing these features.

Jammy Monkey Mobile: Play on the Go

It is possible to play at this online casino on the go. However, no app is available. It doesn’t represent an issue, as our team thoroughly tested the mobile version for this Jammy Monkey review and didn’t notice any issues with compatibility.

Customer Support Service

You may require some assistance from the support team; in that case, we put ourselves in your shoes and tried to contact support regarding a real problem. If your issue is not immediate, you can contact them by email. However, they also provide a live chat option that is reliable and respects the given availability from 6:00 to 22:00 GMT.

The Jammy Monkey live chat option initially triggers a bot. However, depending on your requests, you will also receive the possibility to talk with a real human. The waiting time is decent, taking about a few minutes.

There is no Jammy Monkey phone number available. Considering that they offer live help seven days a week, this is not a concern. A 24/7 option would be the cherry on top.

SlotsCalendar Verdict

Advantages

• Quick responses on live chat
• Low limits for withdrawals and deposits
• Great attitude towards responsible gambling

Disadvantages

• Not enough information regarding withdrawals and deposits
• Buggy features
• No mobile app
• Terms & Conditions lacks information about account deletion